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Export Case Study: 2,569 pcs PIR Infrared Motion Detector (WL-PIR300) Delivered to Singapore — USD 1

Export Success: PIR Infrared Motion Detector (WL-PIR300) — Singapore, Singapore


PIR Infrared Motion Detector export case Singapore


This case study documents Wanlin Fire Protection's successful export project supplying PIR Infrared Motion Detector (WL-PIR300) to a leading property management company in Singapore, Singapore.



Project Overview












FieldDetail
Client TypeProperty Management Company
LocationSingapore, Singapore
ProductPIR Infrared Motion Detector (WL-PIR300)
Quantity2,569 pcs
Contract ValueUSD 124,000
Certifications RequiredRoHS / LPCB
Delivery Time5 weeks from order confirmation
IncotermsCIF Singapore


Client Challenge


The property management company in Singapore was looking to expand its home fire safety product range to meet growing residential market demand in Singapore. Previous suppliers had issues with:



  • Inconsistent product quality between batches

  • Missing RoHS / LPCB certification documentation

  • Long lead times (60+ days) causing stock-outs

  • Limited APP localization — English-only interface unsuitable for Singapore consumers



Wanlin's Solution


Wanlin assigned a dedicated export account manager to the Singapore client and provided:


1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.

2. Complete RoHS / LPCB documentation package — accepted by Singapore customs on first submission.

3. Customized packaging with Singapore language instructions and local compliance marks.

4. 5-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.

5. English + local-language APP — reducing customer support burden for the Singapore client.



Results After 6 Months



  • Zero quality-related returns from end consumers in Singapore

  • 94% repeat purchase rate among end users who registered the APP

  • Client expanded from 1 SKU to 7 Wanlin product lines

  • Second order placed within 4 months — quantity increased by 42%

  • Achieved ISO 9001 factory audit acceptance by Singapore insurance partner



Client Testimonial


"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Singapore."

— Procurement Manager, Property Management Company, Singapore



Start Your Partnership with Wanlin


Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com



Published Date


2026-02-04


Contact


Export Service Hotline: +8613261677119

Email: wanlinfirecontrol@163.com

Website: www.wanlinfire.com